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上載租約（Pro）
安全上載 PDF，系統會抽取主要條款、租金及重要內容。
點解唔直接用普通 ChatGPT？
因為錯誤法律資訊，可能令你付出沉重代價。
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通用 AI 可能會亂估
一般 AI 容易混淆唔同地區法例，未必真正理解澳洲各州租務規則。
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嚴格基於法律來源
我哋嘅 RAG 引擎以官方租務法例同可靠租客指引為基礎，不靠估。
我用電飯煲時廚房擋板裂咗，地產話要我賠，係咪真？
Renters Rights AI
你大機會唔需要承擔呢筆費用。
喺好多澳洲租務框架下，除非有清晰證據顯示租客疏忽，合理維修通常由業主負責。我哋亦可按你所選州份生成可引用條款嘅回覆電郵。
NSW 租客法律資源庫
我哋用嚟回答新州租客問題嘅官方法例、監管指引同倡議機構資源。
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第 1 層：核心法例（「規則」）
構成 NSW 租務框架嘅主要法例同特殊情境法規。
Residential Tenancies Act 2010 (NSW)
The foundational law governing rental agreements, rights, and responsibilities in NSW.
Residential Tenancies Regulation 2019 (NSW)
Key subordinate legislation that operationalizes tenancy rules under the Act, including important procedural details.
Boarding Houses Act 2012 & Regulation 2013
Crucial for residents with "occupancy agreements" who are excluded from the main Tenancies Act.
Residential (Land Lease) Communities Act 2013
Covers legal rights for people living in caravan parks and manufactured home estates.
Strata Schemes Management Act 2015 (NSW)
Essential model by-laws and tenant obligations for those living in strata-managed apartments.
Property and Stock Agents Act 2002 & Regulation 2022
Rules of Conduct for agents, allowing detection of unethical or illegal property management practices.
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第 2 層：監管機構（NSW Fair Trading）
由 NSW Fair Trading 執行嘅實務指引同強制文件。
The Standard Residential Tenancy Agreement
The official PDF template used to benchmark all standard leases.
Tenant Information Statement
Mandatory document landlords must provide before signing a lease.
Landlord Information Statement
The mandatory checklist for landlords, used to verify legal compliance.
Fair Trading Tenancy Guidelines
Official rules on rent increases (12-month limits), minimum habitation standards, and fee regulations.
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第 3 層：裁決機構（NCAT）
當協商失敗後，處理租務爭議嘅審理流程。
NCAT Tenancy and Social Housing Factsheet
Explains the exact timeline and process of a Tribunal hearing.
NCAT Orders List
Maps specific sections of the Act to the legal orders a tenant can apply for.
NCAT Procedural Directions (1, 3, and 4)
Guidelines on evidence gathering, expert reports (e.g., mould), and conciliation.
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第 4 層：法律建議與倡導（NSW 租客工會）
以租客角度出發嘅策略、模板同實務資源。
The Complete Factsheet Library
30+ docs on Mould, Pets, Asbestos, Eviction, Utility Bills, and TICA databases.
The Sample Letter Library
50+ legally drafted templates for rent reductions, repairs, and dispute responses.
Share Housing Survival Guide
Specific legal advice for sub-tenants and head-tenants in shared arrangements.
Rent Increase Negotiation Kit
Strategies and evidence-building for pushing back on market rent hikes.
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第 5 層：社會及社區房屋
針對公共房屋與社區房屋租客嘅專項規則。
NSW Affordable Housing Ministerial Guidelines
Overarching rules for affordable housing schemes.
DCJ Public Housing Tenancy Policy
Covers rent subsidies, property care, and calculation methods.
DCJ Antisocial Behaviour Management Policy
Details the "Three Strikes" rule unique to public housing.
NSW Ombudsman "Complaining about Social Housing"
Explains the escalation path to the Housing Appeals Committee.
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第 6 層：補充權益（私隱與反歧視）
關於個人資料同歧視保障嘅附加權益。
IPC NSW - "Privacy for Tenants"
Guidelines on personal information collection and "bad tenant" databases.
Anti-Discrimination NSW - Renting Guidelines
Rules against discrimination based on race, age, disability, or family status.
運作方式
三步快速獲得實用法律背景。
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提出問題
自然對話即可，可問維修、加租、提早解約等。
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取得法律依據
AI 會對照你份租約同州法例，提供可引用重點。
點解租客更信我哋 AI，而唔係通用聊天機械人
通用 AI 適合日常用途，但租務糾紛唔應該靠估。我哋 AI 專為澳洲租客設計，用清晰易明方式講重點。
我哋 AI 基於可靠租務資料訓練
系統以官方租務法例同可信租客指引作基礎，唔係隨機網上意見。
我哋 AI 明白各州與全國差異
NSW、VIC、QLD 等州規則都唔同。系統會按你選擇州份提供對應答案。
我哋 AI 用一般人都明嘅語言解釋
你會得到可執行建議：你有咩權利、下一步做咩、同點樣回覆地產或業主。
我哋 AI 目標係減少高風險亂估
系統會盡量保持貼近法律材料，避免憑空捏造內容。
我哋唔係律師樓，但我哋好認真為租客提供比通用 AI 更清晰、更可靠嘅指引。
租客點講
我哋專門訓練嘅 AI 已經幫到租客了解自己權益，並獲得實用建議，節省時間同金錢，減輕壓力。
"突然被通知加租時我好焦慮，唔知點開始。呢個平台畀到清晰解釋，仲有即日可以發畀地產嘅實用訊息。"
Emily R.
Sydney, NSW
"答案易明，亦真係對應我所在州份。同物業經理傾之前，我明顯更有準備。"
Marcus T.
Castle Hill, NSW
"業主拖延緊急維修時我用咗佢。指引清楚、冷靜，令我知道點樣正確跟進。"
Anika P.
Woy Woy, NSW
"我鍾意佢講得好易明。唔似一般機械人咁籠統，而係真係針對租務問題。"
Jordan L.
Huskisson, NSW
"平台幫我分清正常損耗同可能被收費項目。完約前非常有用。"
Sophie M.
Blue Mountains, NSW
"我問提早解約，終於拎到可以實行嘅逐步答案，慳返好多搜尋時間。"
Daniel K.
Gosford, NSW
"回覆地產嘅措辭建議好實用。我表達得更有理據，對方回覆都好好多。"
Priya S.
Kellyville, NSW
"作為第一次租屋嘅人，呢個工具令法律內容冇咁可怕，我可以放心提問。"
Noah B.
Wagga Wagga, NSW
NSW 租客常見問題
針對新州租客常見租務問題嘅快速解答。
我喺新州邊度可以搵到租客法律建議？ +
NSW 租客工會提供免費建議同資源。NSW Fair Trading 亦有提供資訊同爭議解決服務。
喺 NSW，租金幾耐先可以加一次？ +
大部分情況通常每 12 個月最多加一次。請同時留意你份租約類型同通知要求。
我可唔可以喺 NSW 反對加租？ +
可以。如果加幅明顯過高，你可以向 NCAT 申請審視，並提交同區租金證據。
NSW 緊急維修爭議由邊個處理？ +
先向業主或中介發書面通知；如未妥善處理，再按情況升級去 Fair Trading 或 NCAT。